Successful software companies today have to enable customers to get value quickly and engage users continuously. Anything less, and you risk churn. Yet most software companies still rely predominantly on CS teams to train and onboard initial customers – leaving new users to figure things out on their own and expensive new features unused.
Bento enables software teams to embed native, interactive onboarding, activation and cross-sell experiences directly into the product. Customers engage with these self-serve experiences to make progress on set-up and explore new features without being disrupted by constant pop-ups.
More importantly, these experiences can be created by Product and Design teams, allowing Engineering teams to focus on shipping core features. By unblocking those self-serve experiences, Bento’s customers achieve faster time-to-activation at a lower cost and higher NRR. Hear what they say about our product and our team in our G2 reviews.
Bento is backed by world class investors like General Catalyst, YC, and South Park Commons. Our close knit team is distributed primarily across North America.
Our culture
Our culture is grounded in authenticity, humility, and transparency – we consider ourselves all a “work in progress”. Even though we do a lot, we prioritize quality over quantity. We are customer centric to a fault and ensure that every team member has first hand interactions with customers regularly. Finally, and above all else, we strive to ensure our customer’s customers have the most delightful and effective activation experiences so they can be successful.
This role will shape Bento’s trajectory and how we go to market.
As our Founding Account Executive, you will help shape Bento’s go to market strategy and our company trajectory. We’re looking for a full-cycle seller to take our founder-led sales lessons and help make them repeatable through experimentation.
As a scrappy team, we’re looking for someone who’s hungry and motivated to take ownership over filling their pipeline. You will be selling to Product executives at Series B - late stage B2B SaaS companies. To do so, you’ll need to deeply understand our customers’ pains and their cross-functional needs (especially with Design and Customer Success).
We’ll partner with you to grow: from working closely with our founder and CEO, to mentorship from GTM leaders at companies like Figma and Webflow, you’ll get exposure to a wide range of industry leaders.
We’re looking for someone who’s seen what “good” looks like, but has also operated independently in a scrappy environment. During the interview process, we’ll ask you to outbound to us, conduct a demo and field objections, and help us understand your most successful deals as well as the ones you’ve lost.
Throughout this, we’re looking for someone who’s well-spoken and compelling, able to dig deep into people’s problems and hesitations, and takes a collaborative and creative approach to closing the deal.